Every patient leaves happy, and you know it.
After every appointment, the system sends the patient an automatic survey to find out how it went, and you see how long your team takes to reply and which conversations are still pending. Problems are caught in time, not after the patient has left.
- Included in the plan, with every module
- No limit on users, providers or locations
Illustrative screen with sample data.
What it solves
Not knowing whether the patient left happy.
Not knowing whether the patient left happy
Without an evaluation, service problems come to light only after the patient is lost.
Patients waiting hours for a reply
No one measures how long the team takes to answer.
Conversations no one picks back up
A patient with a question after the appointment is left without an answer.
Features
Listen to every patient and act in time.
Satisfaction survey
After every appointment, the patient receives a 1-to-5 survey and a 1-to-10 recommendation question, and you see the results and comments.
Response time
Time to first human response per person, and pending conversations.
History in one profile
Each patient's messages, appointments, care, and purchases in one place.
Automatic reminders
The system reminds the patient of their appointment via WhatsApp so they don't miss it.
Calls from the phone system
The inbox connected to each patient's history.
The difference
What a standalone survey won't tell you.
Compared with eight systems used in Latin America, based on their public websites as of October 25, 2026. See the comparison.
- The evaluation stays linked to the appointment, the professional, and the service.
- Service is measured with data, not impressions.
All-in-One Medical ERP
Every review, linked to the appointment.
Customer Service shares the same patients, appointments, and invoices with the rest of the system. No exporting, no re-entering data, and one single price.
Personalized demo
See it working in your practice.
We show you Customer Service and the rest of the system with examples from your type of clinic, with no commitment, and prepare a proposal tailored to you.