All your messages in one place. And none left unanswered.

WhatsApp, email and direct messages and comments from Instagram, Facebook and TikTok land in the same inbox. AI replies at any hour, scores every contact and hands the conversation to a person when needed. You decide what the AI handles and what your team handles.

  • Included in the plan, with every module
  • No limit on users, providers or locations

Illustrative screen with sample data.

What it solves

10 p.m. is no longer no man's land.

  1. Messages scattered across five apps

    Each channel on its own phone or its own tab, and no one sees the full picture.

  2. 10 p.m. inquiries no one answers

    Patients write when they can. If no one replies, they write to another clinic.

  3. Post comments left unanswered

    Every comment is someone interested, and they almost never get followed up.

Clinic staff member answering patient messages from a phone and a computer

Features

All your conversations, in a single inbox.

A single inbox

WhatsApp with the official API, email and direct messages and comments from Instagram, Facebook and TikTok.

AI that answers messages and comments

Answers WhatsApp, direct messages and comments on Facebook, Instagram and TikTok 24 hours a day, with no usage limit, and hands off to a person when appropriate.

You decide how much to automate

By channel and by task: AI can reply, qualify and book on its own, or leave whatever you prefer to your team.

No per-message charges

WiseMed360 doesn't charge per message or per conversation. WhatsApp fees are set by Meta and paid to them directly.

Patient profile alongside

Every conversation becomes a contact, an opportunity and an appointment without re-entering data.

Unlimited accounts

Connect all of your company's accounts and brands.

Coming soon

Calls from the phone system

Calls will also arrive in the inbox.

The difference

What another inbox won't solve.

Compared with eight systems used in Latin America, based on their public websites as of October 25, 2026. See the comparison.

  • The AI also answers direct messages and social media comments, not just WhatsApp.
  • The AI isn't charged per conversation and has no usage cap.
  • Unlimited users working the inbox.

All-in-One Medical ERP

Every message, linked to the patient.

Inbox shares the same patients, appointments and invoices with the rest of the system. No exporting, no re-entering data, and one single price.

Personalized demo

See it working in your practice.

We'll show you Inbox and the rest of the system with examples from your type of clinic, with no commitment, and prepare a proposal tailored to you.