WiseMed360 vs Medilink

Medilink is clinical software with scheduling, clinical records, cash registers, inventory, payroll and AI tools, with three plans priced by quote based on the number of professionals and users. Here's how they compare, with public data.

When Medilink makes sense

If your clinic is in Chile, Colombia or Mexico and you need integration with local invoicing providers, professional fee settlement and laboratory modules, Medilink offers them with no contracts or minimum terms, according to its website.

When WiseMed360 makes sense

If you want one plan with every module, without paying per provider or per user: one inbox with Instagram, Facebook, TikTok and email as well as WhatsApp, Point of Sale, inventory and commissions per salesperson, and AI with no limit on usage included.

WiseMed360 and Medilink, point by point
FeatureWiseMed360Medilink
ProfessionalsUnlimited.The fee depends on the plan and the number of professionals. Prices aren't published.
Team usersUnlimited.Clinical and administrative users, both at a cost. The per-user price isn't published.
LocationsUnlimited.Branch management from the Pro plan.
WhatsApp message chargesWiseMed360 doesn't charge per message. You pay Meta's WhatsApp fees, or those of your SMS or email provider, directly to each provider.WhatsApp reminders included on all plans. According to its FAQ, sending notifications and reminders via WhatsApp is unlimited. Appointment confirmation via WhatsApp is an add-on, with no published price.
Artificial intelligenceUnlimited usage.AI clinical notes, clinical summary and Contralor IA included on all plans. The AI assistant for WhatsApp and calls (Contact Center) and AI Reports are add-ons, with no published price.
Message inboxWhatsApp, Instagram, Facebook, TikTok and email, with comments and direct messages, in one inbox.The AI Contact Center handles calls and WhatsApp. It mentions booking from Instagram. It does not mention an inbox with Instagram, Facebook or TikTok.
Electronic InvoicingIncluded in Costa Rica (version 4.4). In other countries it's enabled when the clinic needs it: contact us.Integration with electronic invoicing providers from the Pro plan (SII in Chile and DIAN in Colombia). Costa Rica is not mentioned.
Cost per patient and campaign returnYes. Meta, TikTok and Google campaigns connected to appointments and invoicing.Its Contact Center (add-on) measures the return on Meta spend per patient. It integrates with Google Analytics 4 and Meta.
Customer and sales follow-upYes. Sales funnel, lead qualification and recovery funnel.CRM with patient profile, interaction log, segmentation and campaigns. It does not describe a sales funnel.
Cash Register and Point of SaleYes. Opening, closing and reconciliation by payment method.Payment collection with cash register opening and closing, from the Pro plan. Point of Sale is not mentioned.
InventoryYes, with minimum stock levels.Yes, with stock and expiration alerts. Its plan table includes it only in the Titanium plan.
Commissions per sales repYes, calculated automatically from what's invoiced, with the rules you define.Professional payouts and commissions from the Pro plan. Commissions per salesperson are not mentioned.
Clinical recordsYes, customized, with photos, prescriptions and consent forms.Yes, customizable clinical record on all plans.
Commitment termMonthly plan: you can cancel anytime, with no penalty.No contracts, lock-in periods or minimum usage terms. No cancellation fee.

Sources: Medilink plans · Medilink FAQ · Medilink AI · Medilink Colombia electronic invoicing · Medilink payroll · Medilink CRM.

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